Capital Sweet Eats (“Company,” “we,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.

Our privacy commitment is based on the ten principles contained in the Personal Information Protection and Electronic Documents Act (Canada) (“PIPEDA”).

This Privacy Policy governs your access to and use of Capital Sweet Eats / www.capitalsweeteats.ca or www.capitalsweeteats.com, including any content, functionality and services offered on or through Capital Sweet Eats / www.capitalsweeteats.ca or www.capitalsweeteats.com, (the “Website”), whether as a guest or as a registered user.  This policy applies to Personal Information we collect on the Website and in email, text, forms or other electronic messages between you and the Website.

Please read the Privacy Policy carefully before you start to use the Website. By using the Website, you accept and agree to be bound and abide by the Privacy Policy. If you do not want to agree to the Privacy Policy, you must not access or use the Website.

Personal Information

Personal Information under PIPEDA is any information about an identifiable individual but does not include the name, title, business address or telephone number of an employee of an organization.

Why do we collect Personal Information?

We collect Personal Information to provide baking or culinary products and services to you. In addition, we distribute publications and offer educational opportunities concerning the baking industry, which we provide as a service to you and others in our community.

The Company collects your information to record and support your participation in your selected activities. We collect your information if you register to download a PDF or resources, sign up for our newsletter, and/or purchase a product from us. We use this information to track your preferences and to keep you informed about the products and services you have selected to receive and any related products and/or services.

How do we collect personal information?

We collect personal information only by lawful and fair means and only collect personal information reasonably necessary for the legitimate purposes identified and for which consent has been obtained. 

Information You Provide To Us. The Website provides various places for users to provide information. We collect information that users provide by filling out forms on the Website, communicating with us via contact forms, responding to surveys, searching queries on our search feature, providing comments or other feedback, and providing information when ordering a product or service via the Website.

We use the information you provide to us to deliver the requested product and/or service, to improve our overall performance, and to provide you with offers, promotions, and information.

Information We Collect Through Automatic Tracking Technology 

As you navigate through our Website, we may use automatic data collection technologies, including Google Analytics, to collect certain information about your equipment, browsing actions, and patterns. This will generally include information about your location, your traffic pattern through our Website, and any communications between your computer and our Website.  Among other things, we will collect data about the type of computer you use, your Internet connection, your IP address, your operating system, and your browser type.

The information we collect automatically is used for statistical data and will not include personal information. We use this data to improve our Website and our service offerings. To the extent that you voluntarily provide personal information to us, our systems will associate the automatically collected information with your personal information.

Use of Cookies And Pixels

Like other commercial websites, our Website utilizes a standard technology called “cookies” and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, websites visited just before and after our own, and your IP address.

The Company reserves the right to use technological equivalents of cookies, including social media pixels. These pixels allow social media sites to track visitors to outside websites to tailor advertising messages users see while visiting that social media website. The Company reserves the right to use these pixels in compliance with the policies of the various social media sites.​

Third-Party Use Of Cookies

Some content or applications, including advertisements, on the Website are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. When you use our website, these third parties may use cookies alone or with web beacons or other tracking technologies to collect information about you. The information they collect may be associated with your personal information, or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioural) advertising or other targeted content.

Email Information

If you choose to correspond with us through email, we may retain the content of your email messages, your email address and our responses. We provide the same protections for these electronic communications we employ to maintain information received online, by mail, and by telephone. This also applies when you register for our website, sign up through any of our forms using your email address or purchase on this site. For further information, see the email policies below.

Email Policies

We are committed to keeping your e-mail address confidential. We do not sell, rent, or lease our subscription lists to third parties, and will not disclose your email address to any third parties except as required by law.  

All e-mails sent by us will be in compliance with the Canadian Anti-Spam Legislation (“CASL”), including clearly stating who the e-mail is from and provide clear information on how to contact the sender. In addition, all e-mail messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further e-mail communication from us.  Users who no longer wish to receive our newsletter or promotional materials may opt out of receiving these communications by clicking on the unsubscribe link in the e-mail.

How do we use your information?

We use personal information for purposes of presenting our Website and its contents to you, providing you with information, providing you with offers for baking or culinary products and services, providing you with information about your subscriptions and products, carrying out any contract between you and the Company, administering our business activities, providing customer service, and making available other items and services to our customers and prospective customers.

From time to time, we may use the information you provide to make you offers to purchase products and services provided by third parties in exchange for a commission to be paid to us by such third parties. Third parties will receive your information if you opt to participate in such promotions.

From time to time, we may use the information you provide to us to display advertisements to you that are tailored to your personal characteristics, interests, and activities.

Disclosure of Information

Generally, we do not sell, rent, lease or otherwise transfer any information collected automatically or through your voluntary action.

We may disclose your personal information to our subsidiaries, affiliates, and service providers to provide our services to you.

We may disclose your personal information to a third party, including a lawyer or collection agency, when necessary to enforce our terms of service or any other agreement between you and the Company.

We may provide your information to any successor or assign in case of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets and/or business.

We may disclose information when legally compelled to do so when we, in good faith, believe that the law requires it, or for the protection of our legal rights, or when made by a court or other governmental entity to do so.

Security Measures

We use appropriate security measures to protect against loss, theft, unauthorized access, disclosure, use or modification of personal information. Such measures will vary depending on the personal data’s sensitivity, amount, format, nature, and storage. They will involve, as applicable, physical, organizational and electronic security measures, including premises security, restricted file access, technological safeguards, including security software and firewalls to prevent unauthorized computer access, and password and security policies.  In communicating with us, you should be aware that e-mail is not a fully secure medium.

Updating Information and Correcting Errors

Since we use your personal information to provide goods or services to you, the data must be accurate and up-to-date.  If any of your information changes or is inaccurate or incomplete, please inform us so we can make any necessary changes.

Access to Personal Information

We will respond promptly to any request for access to your personal information and advise you of the cost, if any, before retrieving such records or information. We will not respond to requests for access to confidential information that are frivolous, vexatious or repetitious.  In certain circumstances, we may be unable to access some or all of the personal data we hold about you.

Visitor GDPR Rights

Suppose you visit this Website from within the European Union (“EU”) or the UK. In that case, you are entitled to certain information and have certain rights under the General Data Protection Regulation of the EU (and corresponding legislation of the UK) which include the following:

• We will retain any information you choose to provide to us until the earlier if (a) you ask us to delete the information, (b) our decision to cease using our existing data providers, or (c) We decide that the costs of retaining it outweigh the value in retaining the data.
• You have the right to request access to the data we store and to either rectify or erase your data.
• You have the right to seek restrictions on the processing of your data.
• You have the right to object to the processing of your data and the right to the portability of your data.
• To the extent that you provided consent to our processing of your data, you have the right to withdraw that consent at any time without affecting the lawfulness of processing based upon consent that occurred before your withdrawal of consent.

You have the right to lodge a complaint with a supervisory authority with jurisdiction over the General Data Protection Regulation issues.

We require only the reasonably necessary information to enter into a contract with you. We will not require you to consent to any unnecessary processing as a condition of entering into a contract with us.

For more information about your rights as a website visitor from the EU and the GDPR, please see the European Commission website here – https://ec.europa.eu/commission/priorities/justice-and-fundamental-rights/data-protection/2018-reform-eu-data-protection-rules_en.

Privacy Policy Changes

We may change our Privacy Policy from time to time without notice.  Please check our Website for the most up-to-date version of the policy.

Questions, concerns or requests for access

If you have any questions or concerns regarding our Privacy Policy, please contact us as follows:

Privacy Officer Name and Contact Information:

• Middlé Lemoine
• capitalsweeteats@gmail.com

Effective Date of Policy:

January 1, 2024